Effective Date: June 18, 2026
At Crunchline (“we”, “our”, “us”), accessible from https://crunchline.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
Information We Collect
When you visit our website, place an order, contact us, subscribe to our newsletter, or leave a comment, we may collect information including:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Order Details
- Payment Information (processed securely through third-party payment gateways)
- IP Address
- Browser Type
- Device Information
- Website Usage Data
Comments
When visitors leave comments on our website, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent to help detect spam.
An anonymized string (hash) generated from your email address may be provided to the Gravatar service to determine whether you use it. You can review the Gravatar Privacy Policy at:
https://automattic.com/privacy/
Once your comment is approved, your profile picture (if available through Gravatar) may be publicly visible alongside your comment.
Media
If you upload images to our website (where applicable), we recommend removing embedded location data (EXIF GPS). Visitors may be able to download and extract location information from uploaded images.
Cookies
Crunchline uses cookies to improve your browsing experience.
Cookies may be used to:
- Remember your shopping cart
- Save your login information
- Store website preferences
- Remember your shipping details for future orders
- Analyze website traffic
- Improve website performance
If you leave a comment, you may choose to save your name, email address, and website in cookies for your convenience. These cookies generally remain for one year.
Login cookies remain active for two days unless you select “Remember Me,” in which case they may remain for up to two weeks.
You can disable cookies anytime through your browser settings, although some website features may not function properly.
Orders & Payments
When you purchase products from Crunchline, your payment details are processed securely through trusted third-party payment gateways.
We do not store your debit card, credit card, UPI PIN, CVV, or net banking credentials on our servers.
Embedded Content
Our website may include embedded content such as YouTube videos, Instagram posts, Facebook feeds, Google Maps, or other third-party content.
Embedded content behaves exactly as if you visited those third-party websites directly. They may collect data, use cookies, and monitor your interaction according to their own privacy policies.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and website
- Prevent fraud and unauthorized transactions
- Respond to inquiries
- Send promotional offers and newsletters (only if you opt in)
Who We Share Your Data With
We only share your information when necessary, including with:
- Payment Gateway Providers
- Shipping & Courier Partners
- Website Hosting Providers
- Analytics Services (such as Google Analytics)
- Spam Detection Services
- Legal Authorities (when required by law)
We never sell, rent, or trade your personal information to third parties for marketing purposes.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Maintain purchase records
- Comply with legal and tax obligations
- Resolve disputes
- Enforce our policies
Comments and their metadata may be retained indefinitely to recognize and approve follow-up comments automatically.
Registered users (if applicable) may view, edit, or update their personal information at any time, except for their username.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Request a copy of your stored personal data
Please note that certain information may need to be retained for legal, tax, or security purposes.
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable methods to protect your information, no method of transmission over the Internet is 100% secure.
Children’s Privacy
Crunchline does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
We encourage users to review this page periodically to stay informed.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us through the contact details provided on our website:
Website: https://crunchline.in
Thank you for choosing Crunchline. Your trust and privacy are important to us.